Shipping policy

Shipping Area 

Fablebabe currently ships to physical addresses within the United States (US) and Australia (AU). Delivery availability to PO Boxes, Parcel Lockers, and certain remote or non-contiguous areas (e.g., US Territories, remote AU regions) may depend on the assigned carrier.

Order Cut-Off Time 

Our daily order cut-off time is 5:00 PM Mountain Standard Time (MST), Monday through Friday, excluding public holidays. Orders placed after 5:00 PM MST, over the weekend, or on public holidays will begin processing on the following business day.

Processing and Delivery Times 

Processing includes personalization, quality inspection, and packing (1–3 business days).

United States (US):

  • Transit Time: 2–4 business days
  • Total Estimated Delivery Time: 3–7 business days

Australia (AU):

  • Transit Time: 7–11 business days
  • Total Estimated Delivery Time: 8–14 business days

 

Note: Delivery times are estimates and may be extended during peak seasons, holidays, or for regional and remote locations.

Shipping Rates

  • Standard Tracked Shipping: $4.99 USD

  • Free Standard Shipping: On orders over $120.00 USD (after discounts are applied)

All shipping rates and applicable free-shipping thresholds are listed in USD and displayed at checkout.

Delivery Partners 

Depending on the item, fulfillment location, and shipping destination, your order may be delivered by:

  • United States: USPS, UPS, FedEx, DHL, or local courier partners
  • Australia: Australia Post, Aramex Australia, CouriersPlease, or local courier partners
  • International Carriers: DHL, FedEx, or specialized logistics partners for cross-border transit

Some parcels may be transferred from an international routing hub to a local courier for final delivery. Carriers are selected automatically based on efficiency and cannot be chosen manually at checkout.

Tracking 

Tracking details will be sent via email once your package has been dispatched. Please allow 2–5 business days after receiving your tracking email for the initial carrier updates to reflect in the system. Orders containing multiple items may be shipped separately and arrive on different dates.

Delivery Address 

Please verify your full delivery address, postal/ZIP code, and contact information prior to completing your purchase. Contact us immediately if you identify an error. Address updates cannot be guaranteed once production or dispatch has commenced. Additional shipping fees may apply if a parcel requires reshipment due to an incorrect address, uncollected package, or refusal of delivery.

Delays and Missing Parcels 

Shipments may experience delays due to carrier disruptions, public holidays, severe weather conditions, customs processing, peak shopping periods, or remote delivery locations. If your parcel has not arrived within the estimated timeframe, please review your tracking link and contact the assigned carrier directly. If further support is needed, contact Fablebabe with your order number.

Damaged Orders 

If your item arrives damaged during transit, please contact us promptly with your order number along with clear photographs showing the item, original packaging, and shipping label.

Contact Us

Address: 1500 N Grant St Ste B, Denver, CO 80203, United States

Phone: +1 (719) 602-4698

Email: support@fablebabe.com

Support Hours: Monday–Friday, 8:00 AM–5:00 PM MST

Fablebabe is operated by Fablebabe LLC, a company registered in the United States, fulfilling and delivering orders across the US and Australia.